Depending upon the relationship you choose to have with us, we will collect an appropriate level of information about you. The information we may gather and collect falls into three general categories: contact, personal, and financial.
You may provide us information about yourself when you buy a product from us, use our website or other applications, send us an application or claim form, enter a contest or promotion sponsored by us, visit our booth at trade shows and other events, participate in our sponsored webcasts, or communicate with us. If your insurance policy was obtained through a third party (such as an insurance agent), information may be provided to us by that third party on your behalf.
During the quoting, application or claims handling processes we collect such information as your name, postal address, email address, telephone number, and date of birth. We may collect information about your transactions and experiences with us and others, such as your payment information, criminal background, claims, coverage and policy changes. We may also receive information about you from consumer reporting agencies, which provide us with your claims history and/or credit information where permitted by law.
We may obtain information about your transactions with our affiliates in accordance with applicable law.
We may obtain some information about you from non-affiliated third parties. These third-party sources vary over time, but may include:
As you use our services, we may use automatic data collection technologies to collect certain information about your device or computer, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our services and to deliver better and more personalized services, including by enabling us to:
The technologies we use for the automatic data collection may include:
Your web browser can be set to notify you of a cookie and allow you to accept it. If you disable your browser from accepting cookies, this may limit your website experience.
Generally, we use your personal information to provide you with the products and services that you request, offer you other products and services that we think might interest you, and improve your overall experience with us. We may also use your personal information to:
We do not sell your personal information to third parties for any purpose. We train our employees to safeguard your personal information and access to all personal information is restricted to only those employees who need the information to perform their official duties. We may, however, disclose your personal information to the following third parties:
We use physical, technical and administrative safeguards in protecting your personal information in compliance with state and federal law. Sensitive information that is transmitted to us online is encrypted while it is being transmitted.
Based on the law applicable to the use of your personal information, you may be able to exercise a number of rights in relation to your personal information. We strive to provide you with choices regarding the personal information you provide to us and will not discriminate against you for exercising these rights. However, please note that in many cases, your rights are not absolute, and we may not be required to comply with your request.
If you do not want to have your information used by us to promote our products or services, you can opt-out by contacting us. If we have sent you a promotional email, you may unsubscribe within the email or contact us asking to be omitted from future email distributions, and we will honor that request.
We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you believe that the personal information we hold about you is inaccurate or incomplete, you can request for it to be corrected or updated.
You are entitled to a copy of your personal information we hold about you and to learn details about how we use it. Your Information will usually be provided to you digitally.
In certain circumstances, you have the right to ask us to delete your personal information. For example, where your personal information that we collected is no longer necessary for the original purpose or where your personal information has become obsolete. However, we will need to balance this against other factors. For example, we may not be able to comply with your request due to certain legal or regulatory obligations.
You may request to exercise the foregoing rights by emailing us at [email protected] or calling us at 877-238-5595. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information. We can’t respond to your request if we can’t verify your identity or authority to make the request. We will use reasonable measures to verify the identity of the requestor before processing a request. We will respond to your request within 45 days. If we require more time (up to 45 days), we will notify you of the reason and the extension period in writing.
We will maintain an audit history of any requests to access or delete personal information to maintain a record of compliance with regulatory requirements.
This website is operated by Jewelers Mutual Group, 24 Jewelers Park Dr., Neenah, Wisconsin 54956. You may provide feedback, comments, requests for technical support, other communications, and obtain other contact information by visiting Contact Us.
Jewelers Mutual Group
Attn: Privacy Officer
24 Jewelers Park Drive
Neenah, WI 54956
Email: [email protected]