“What we have here as an organization is absolutely incredible,” said Craig Underwood, winner of the American Gem Society’s Robert M. Shipley...
By Emili VesilindApril 28, 2022“Responsibility.” It’s the answer several audience members shouted out during a panel session when asked to sum up the industry’s mandate for the...
By Emili VesilindApril 28, 2022“Layaway” may be one of the least dazzling words in the English dictionary. For many, the word surely conjures up TV ads featuring...
By Kristin YoungApril 28, 2022Closing time in any retail store can offer moments of opportunity for criminals. There are often lots of moving parts (and people) during...
By Logan MooreApril 28, 2022Don’t worry, we’re not going to say, “these aren’t your grandmother’s pearls.” At this point, that’s a given. The lustrous gems have been...
By Kareem RashedApril 20, 2022The fancy intense yellow diamond pictured above has an unbreakable bond with one of the oldest international aid organizations, The Red Cross. ...
By Emili VesilindApril 20, 2022Albert Ganjei was a corporate engineer before rearranging his professional life nearly 30 years ago to put pre-owned Swiss watches at the center...
By Emili VesilindApril 20, 2022On April 2, in a jewelry retail store in Phoenix, a sales associate was having trouble processing a credit card transaction for two...
By Emili VesilindApril 20, 2022If a customer’s craving color, rainbow gemstone concepts are plentiful, and decidedly on-trend. But for those who prefer something monochrome—but also acutely modern—an...
By Amy ElliottApril 13, 2022Welcome to Zing Zoom, our video series that features bite-sized video interviews with some of the industry’s most interesting, delightful and dynamic members! This...
By Emili VesilindApril 13, 2022